A 99.9% Server Uptime
We’ve built our shared website hosting system using reliable hardware and heavily modified software. Our system administrators have installed a tweaked version of SELinux on all our hosting servers to ensure maximum protection and stability. We have added a number of denial–of–service protection mechanisms together with very powerful firewall software to make sure our network is impenetrable and secure.
All our Linux shared website hosting packages feature a 99.9% server uptime guarantee. And no matter which datacenter you opt for, the guarantee stays the same.
A 99.9% Network Uptime
In addition to our cloud hosting system, we’ve also set up our own internal network in each one of our datacenters. Everything is based on top–of–the–line hardware parts made by Juniper. On top of that, on each router, we have configured a firewall with a sophisticated algorithm in order to sift out all questionable requests.
Because of this, in all our data center facilities – in our data center in the USA, in our data center in the United Kingdom, in our data center in Finland, in our data center in Eastern Europe as well as in our data center in Australia, you will enjoy a 99.9% network uptime guarantee. And this guarantee is valid with all web hosting plans in each and every datacenter.
A 30–Day Money–Back Guarantee
Like with any other service, if it is your hard–earned money at risk, you can’t feel really secure. This is exactly why, with each of our cloud hosting plans we offer a 30–day money–back guarantee. If you do not feel satisfied with our service or in case you wish to use an even more robust web hosting solution, like a VPS servers or even a Linux dedicated web hosting plans – you’ll receive a full refund, without obscure costs or repayment charges.
24/7 Technical Support
If you’ve ever been forced to wait around for hours to receive a response, you are aware of how aggravating this can be, particularly when your web site is on the line. This is the reason why we offer you a 24x7 support service with a 1–hour response time guarantee. No matter what happens or what holiday it is – our technical support engineers will be right here and they will reply to you within sixty minutes. And the best part is that their average support ticket response time is well under twenty minutes!