Policies and service agreements.
Review Kronuvo Web policies directly on this website. These pages no longer redirect customers to the legacy storefront.
Cancellation & refund highlights
This summary is for convenience only. Review the full local policy for complete terms.
- Eligible hosting purchases may qualify for the 30-day money-back policy when the stated conditions are met.
- Domain registrations and transfers are non-refundable after activation.
- Service upgrades, wallet refills and hosting-plan renewals are listed as non-refundable services.
- The policy also excludes recurring payments and bank-wire payments from the 30-day money-back guarantee.
Privacy Policy
How customer information is collected, used and disclosed in connection with the services.
Read policy →Cancellation & Refund Policy
Cancellation procedures, refund eligibility and non-refundable services.
Read policy →Order Verification Policy
Requirements and procedures used when a new order requires verification.
Read policy →Domain Name Registration Agreement
Terms governing domain registrations and registrant responsibilities.
Read agreement →Domain Name Resolution Policy
The domain-name dispute resolution policy applicable to registered domains.
Read policy →WHOIS Privacy Protection Agreement
Terms that apply when WHOIS privacy protection is available and purchased.
Read agreement →All Legal Documents
A local directory of the legal documents applicable to the current Kronuvo Web catalog.
View documents →Service Guarantees
Published hosting uptime, money-back and customer-support guarantees.
View guarantees →